The Problem:
- Crystal chandelier would not stay together properly and would not hang straight.
- Crystal arms and candlesticks were crooked and some sockets were broken.
- The chandelier was covered with a thick layer of dust and dirt that seemed baked on.
- Some crystal prisms were detached and some were missing.
The Repair:
- The chandelier was photographed with hand written notes to assure correct re-assembled.
- The chandelier was unwired then all parts were completely disassembled.
- Each component part was hand washed in the sink with detergent.
- The cleaned component parts were then laid out on the work table in preparation for assembly.
- Then everything was re-assembled and rewired.
- But the chandelier would not stay straight.
- It would repeatedly fall over to the side just like the BEFORE photo.
- Then we discovered the manufacturing defect.
- The crystal scroll arms in the top section were mounted on a 5" wide flat steel plate.
- The plate was suppose to fit snugly into the top of a shallow bowl located beneath the plate.
- Unfortunately the plate and the shallow bowl were exactly the same width.
- This prevented the plate from "fitting" and instead slid around on top of the bowl.
- This caused the bowl to rock from side to side as it did not have a flat foundation to rest upon.
- Our "fix" was to grind the plate down to the correct diameter to fit the top of the shallow bowl.
- We also added a flat chrome check ring under the shallow bowl to prevent rocking side to side.
- The crystal chandelier then hung straight and stable and could be carried about as necessary for hanging.
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